*Job Title*: Part-Time Client Account Representative
*Company*: Next Level Exit
Next Level Exit is a leading company dedicated to helping individuals successfully exit their timeshare ownerships.
We specialize in providing personalized solutions tailored to each property owner's unique situation.
We are currently seeking a motivated and detail-oriented Client Account Receptionist to join our team.
Next Level Exit is a family-owned company that is rapidly growing and looking for individuals to grow with us.
*Responsibilities:*
*Client Support*: Guide clients through all phases of the timeshare exit process by answering inbound calls regarding status updates and outbound calls notifying clients of mailers sent with next steps, ensuring a seamless and positive experience.
*Communication:* Demonstrate excellent phone etiquette while effectively communicating with clients, addressing inquiries, and providing updates on their case status.
*Data Entry and Record Keeping*: Maintain accurate and up-to-date client records through meticulous data entry and record-keeping processes.
*Organization*: Keep track of client documentation and correspondence to ensure a well-organized and efficient workflow.
*Collaboration*: Work closely with the team to share relevant information, address client concerns, and contribute to the overall success of the timeshare exit process.
*Basic Computer Skills*: Utilize computer software and tools for communication, data entry, and client management.
*Customer Relationship Management (CRM)*: While experience with Copper CRM is a plus, training will be provided.
Use the CRM system to track client interactions and maintain accurate records.
*Notary Public: *The candidate must be eligible to become a Notary Public in the State of Illinois.
*Compensation:*
The position offers a competitive hourly wage ranging from $17 to $22 per hour without working nights, weekends, or holidays and maintaining a full time schedule.
*Qualifications:*
* Excellent phone etiquette and communication skills.
* Basic computer skills, including data entry and proficiency with standard office applications.
* Strong attention to detail and organizational abilities.
* Ability to adapt to a dynamic and evolving work environment.
* Knowledge of Copper CRM and Google Workspace is advantageous but not required (training will be provided).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.
Job Type: Full-time
Pay: $17.
00 - $22.
00 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
* Paid time off
* Professional development assistance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No nights
* No weekends
People with a criminal record are encouraged to apply
Ability to Relocate:
* LaSalle, IL 61301: Relocate before starting work (Required)
Work Location: In person
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